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Update January 25th 2021
At Hollister, our mission is to make life more rewarding and dignified for the people who use our products and services. Our continued priority is to provide the smooth flow of products to our customers, who are at the centre of everything we do.
We want to take this opportunity to provide a further update regarding product supply as we move further beyond the end of the Transition Period, and new customs rules and procedures for both importers and exporters have taken effect.
Ahead of the end of the Transition Period, we took measures to increase our stock holding within the UK and this provision is still in a positive position for our Hollister range of products.
On a daily basis, we continue to work with our logistic partners, healthcare authorities and the HMRC, to ensure continued flow in to the UK, in a timely manner. As it currently stands, we are being advised of a minimum 24hr additional transit time, due to the new customs declaration requirements. We have stock provision within the UK, and further fulfilment continues to arrive regularly.
Please get in touch with our customer services team by email; email@example.com or on 0800 521 377 if you have any challenges in securing information on product availability. The team will happily assist and signpost towards our service partners and Dispensing Appliance Contractors (DACs) who stock our products.
Stay safe, stay well.
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The information provided herein is not medical advice and is not intended to substitute for the advice of your personal physician or other healthcare provider. This information should not be used to seek help in a medical emergency. If you experience a medical emergency, seek medical treatment in person immediately.