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Secure StartSM Services:
Clinician-Assisted Enrolment

Personalised Patient Support

The Secure StartSM service is a telephone service that provides patients with the support and advice needed to regain confidence and independence after stoma surgery.

Your Secure Start advisor will:

  • Phone you for the first 7 -10 days after you are discharged from hospital
  • Be available to answer any routine enquiries on our Freephone telephone number 0800 376 1310 Monday to Friday from 8.30am to 5.00pm
  • Offer product advice and support


Please support the patient to complete the form below. If you have any questions please call us on 0800 376 1310.
Required fields are indicated by asterisk *
IMPORTANT:
To complete enrollment, your PATIENT must read the Privacy Statement and Enrollment information below, and your PATIENT must then check the box below to indicate agreement with privacy statement and consent to enroll and click "Submit".

Consumer Service Membership

For the purpose of enrolling in Secure Start services, a free consumer service program, and receiving the associated membership benefits, I consent to the processing of my personal identification, communication preference, health information, product information, third party information, transactional information, and request details by Hollister and its Group Companies (see link below) and its affiliated service company, where applicable. I understand that these services are free of charge, and there is no obligation to purchase anything to receive them. I understand that I am under no obligation to participate in any/ all of the applicable membership benefits, such as assistance identifying product supplier options, and receiving product samples and other complimentary items. I understand that Hollister, its Group Companies and affiliated product supplier, may communicate with me about consumer services, or as part of a membership benefit, using the contact information (postal address, email, phone, & sms text) that I have provided. Hollister may also share my personal and health information with my healthcare professional, doctor, healthcare product supplier, health insurance provider or other third parties as indicated in the data privacy notice. Hollister reserves the right to change the consumer service program at any time.


Direct Marketing

For the purpose of receiving information about products, promotions, and other direct marketing campaigns, I consent to the processing of my personal identification, communication preference, health information, and request details, where applicable, by Hollister, which includes its Group Companies (see link below). I understand that Hollister and its Group Companies may communicate with me about these topics, using the contact information (postal address, email, phone, & sms text) that I have provided.


Order Request

For the purpose of processing, fulfilling, and communicating with me about the order I am requesting, I consent to the processing of my personal identification, communication preference, health information, product information, third party information, transactional information, and request details, where applicable, by Hollister, which includes its Group Companies (see link below). I understand that Hollister and its Group Companies may communicate with me about my order, using the contact information (postal address, email, phone, & sms text) that I have provided.


Feedback

For the purpose of participating in Hollister’s feedback programs, such as surveys, product or service evaluations, and/or clinical trial activities, I consent to Hollister’s processing of my name, address, contact information (such as: telephone number and e-mail address), age/birthday, gender, and medical information, which consists of data related to my health and necessary to ensure the suitability of my participation (such as: mobility, type of surgery, product usage, skin conditions, lifestyle), where applicable, for this purpose. As used above, “Hollister” refers to Hollister and its Group Companies (see link below).


Your consent is optional and you have the right to withdraw it at any time. To withdraw your consent or to make changes to your communication preferences, contact us at privacy@hollister.com. Such withdrawal only has future effect (i.e. the withdrawal of your consent has no effect on the lawfulness of the data processing and disclosures before the withdrawal was made).

For more details regarding Hollister and its Group Companies, please refer to our Group Companies Page. Please find further details regarding the processing of your personal data and your legal rights in our full Privacy Notice.