Privacy Policy, Safe Harbor, Cookie Usage | Hollister UK

Privacy Policy / Safe Harbor Compliance Statement

Privacy Policy / Safe Harbor Compliance Statement

This section states the Privacy Policy under which you, the website visitor ("You”, “Your”, or “Yourself") may use or correspond with this website (the “Website”), which is owned by Hollister Incorporated ("We", "Us", "Our", or “Hollister”).

We respect Your privacy and want to protect Your personal information for the purpose of serving You better. The principles outlined in this Privacy Policy describe Our practices regarding the collection, use and disclosure of information, including personally identifiable information (“PII"). PII is information that can be used to uniquely identify, contact, or locate a single person or can be used with other sources to uniquely identify a single individual. PII can be in any media or format, including computerised or electronic records, as well as paper-based files, for example: name, email and mailing address, that You may provide.

Please read this Privacy Policy before using this Website or submitting personal information to us. If You do not accept this Privacy Policy, please do not use this Website.

Safe Harbor Compliance Statement

HOLLISTER INCORPORATED, is an Illinois corporation, with its principal offices at 2000 Hollister Drive, Libertyville, Illinois 60048 United States of America (including its Hollister and Dansac AS brand affiliates around the globe (with the exception of any entity selling direct to consumers) to be referred to as "Hollister").

Hollister is a member of the US, European Union, and Switzerland's Safe Harbor programme for Privacy 
The US Department of Commerce has developed separate, but similar, "Safe Harbor" Frameworks, which include data protection principles, with the European Commission and the Swiss Federal Data designed to provide US organisations with a means to satisfy the European Union and Switzerland's legal requirement that adequate data protections be afforded to personally identifiable information transferred from the European Union or Switzerland to the United States.

This privacy policy is consistent with the Safe Harbor Privacy Principles, and our Websites have specifically certified that transfers of manual and electronic data from the European Union or Switzerland to the United States adhere to the Safe Harbor Privacy Principles.

Our Websites receive private information about customers from sources outside of the United States, including countries within the European Union and Switzerland. We have self-certified, with third-party independent verification, that our privacy practices are consistent with the US-European Union and US-Swiss Safe Harbor Privacy Principles: notice, choice, onward transfer, access and accuracy, security and oversight/enforcement. More information about the US Department of Commerce Safe Harbor Program can be found at

Privacy complaints by Hollister's customers, employees and/or business partners in the European Union and Switzerland: In compliance with the US-European Union and US-Swiss Safe Harbor Privacy Principles, Hollister commits to resolve complaints about your privacy and our collection or use of your personal information. European Union and Swiss citizens with inquiries or complaints regarding this privacy policy should first contact Hollister's Privacy Office at

Hollister and all affiliated companies and branded Websites listed above have further committed to refer unresolved privacy complaints under the US-European Union and US-Swiss Safe Harbor Privacy Principles to an independent dispute resolution mechanism, BBB European Union SAFE HARBOR, operated by the Council of Better Business Bureaus. If your complaint is not satisfactorily addressed by Hollister, please visit the BBB European Union SAFE HARBOR website at Safe Harbor website for more information

Voluntary Submission of Information

You may use this Website without disclosing personally identifiable information, and We will not obtain such information about You unless You choose to submit it.

Any information You submit directly to Hollister will be used as provided in this Privacy Policy. If You send Us information via email or otherwise, You agree that We may contact You using various methods, such as postal mail, phone or email. For security reasons, We do not recommend that You provide or share sensitive personal information – such as passwords, social security numbers or bank account information.

Use of Collected Information

The information that Hollister collects is to better serve You, the customer. The information collected may include, but is not limited to, name, postal address, telephone number, email address, and products used. The information is collected, for example, through this Website, mail, email and over the phone. We collect, maintain and use the information You give Us to fulfil Your orders and sample requests, respond to Your enquiries, send You promotional offers and product information, deliver product support and improve Our products and services. Hollister will not sell or rent Your personal information without Your consent. Where possible, We will explain the reasons why Your information is being collected and where You may exercise options to limit the collection of that information.


This section states information on cookies under which you, the Website visitor (”You”, “Your”, or “Yourself”) may use or correspond with this Website (the “Website”), which is owned by Hollister Incorporated (”We”, "Us", “Our”, or “Hollister”).

A cookie is a simple text file that is stored on Your computer hard-drive or mobile device by a website’s server, and only that server will be able to track certain information. Each cookie is unique to Your web browser, enabling Us to track and target Your interests and enhance improvements on Our Website. For example, cookies usually allow Your browser to remember which sections You have visited and help Us to know how much traffic Our Website receives.

Cookies improve things by:

  • Remembering settings, so You don’t have to keep re-entering them whenever You visit a new page
  • Remembering information You have provided (e.g., Your postcode) so You don’t need to keep entering it
  • Measuring how You use the Website so We can make sure that it meets Your needs

Our cookies are not used to gather any of Your personally identifiable information, but rather used to make this Website work better for You. Indeed, You can manage and/or delete these small files as You wish.

Managing Cookies

Some cookies are strictly necessary in order to enable You to move around this Website and use its features. Without these cookies, We will not be able to determine the number of unique users of this Website or provide certain features, such as automatic sign-in to Our services.

If You find cookies objectionable, it is possible to block some or all cookies, or even to delete cookies that have already been set. You can do this through Your browser settings, and the Help function within Your browser may have instructions on how to do this. Alternatively, You may wish to visit, which contains comprehensive information on how to do this with a wide variety of web browsers.

The information provided herein is not medical advice and is not intended to substitute for the advice of your personal physician or other healthcare provider. This information should not be used to seek help in a medical emergency. If you experience a medical emergency, seek medical treatment in person immediately.